MediStreams Indexed Correspondence: Automating Medical Billing & Remittance Processing
Uncover Revenue Hiding in Your Correspondence
Manual correspondence handling doesn’t just slow cash flow. It hides revenue. MediStreams automates payer correspondence indexing so your team can capture every dollar, respond faster, and reconcile with confidence.
From denials and audits to contract updates and fee schedule changes, payer correspondence is essential to getting paid. But most of it still arrives as paper or PDFs—and processing it manually eats up staff time, creates delays, and leads to missed revenue.
With MediStreams, scanned documents and digital correspondence flow seamlessly from lockboxes, payer portals, and emails into an intelligent workflow.
Our healthcare-specific platform uses advanced OCR and AI to categorize documents by type, route them to the right team, and deliver them directly into your EHR or document management system.
What You Can Expect
By automating correspondence workflows, healthcare providers:
- Reduce manual sorting and paper handling by 90%
- Improve speed of denial response and appeal tracking
- Minimize risk of missed deadlines and lost documentation
- Enable faster revenue recognition and audit readiness
- Free up staff time for higher-value tasks
Key Capabilities
Automated Capture and Classification
- Ingests PDFs, scanned mail, and lockbox remittance files
- AI-powered OCR + NLP lifts payer, patient, and document type
- 99% accuracy with 24-hour SLA
Smart Routing
- Auto-categorizes into 30+ document types
- Configurable routing by team, department, or user
- Reduces delays and manual review
Searchable Archive and Compliance
- Access 10 years of correspondence instantly
- Search and filter by payer, patient, document type, or status
- Includes full audit trail and original scanned image
Seamless Integration
- Pushes files directly into Epic, Cerner, OnBase, and other systems
- Custom exports available for practice management systems
- Supports ANSI 835 and EDI file formats for reconciliation with PM and clearinghouse systems
Why Healthcare Leaders Choose MediStreams
Trusted by leading RCM vendors and revenue cycle management software companies.
Explore Our Solution
Get a one-page overview of MediStreams’ Correspondence Automation solution — perfect for sharing with your team.
Let us show you how fast you can go from buried correspondence to posted revenue.
Frequently Asked Questions About MediStreams Indexed Correspondence
How long is correspondence data stored in MediStreams?
What types of payer correspondence can MediStreams handle?
Our correspondence indexing solution supports 30+ categories, including denials, RAC audits, medical necessity letters, credentialing notices, and fee schedule changes. By automating medical billing correspondence, your team can process high volumes without adding staff.
Can MediStreams integrate with my EHR and lockbox system?
How does MediStreams improve reconciliation and posting workflows?
Is this a good solution for hospital revenue cycle teams and RCM vendors?
Can MediStreams help with EOB conversion and paper to 835 workflows?
Does MediStreams support HIPAA compliance and audit readiness?
How fast can I implement MediStreams Correspondence?
Implementation is fast and non-disruptive — often within weeks. There’s no need to change your current lockbox or clearinghouse partners. We handle setup, testing, and integration with minimal IT lift.
CORRESPONDENCE
Index all non-payment correspondence in an organized manner
Medical correspondence such as denials, patient pre-certifications, and appeal letters are critical to the healthcare revenue cycle workflow. The challenge is where they are stored can be costly and may raise security concerns. All correspondence images received from the provider’s lockbox are loaded into the web portal. This provides the capability to work the correspondence electronically and route items to a user for appropriate tasks. Our web portal indexing tools allow document indexing by patient name, status, document type (appeal, denial, 1099, etc.) and others.
KEY BENEFITS:
- Reduces the need for confidential paper storage
- Quickly identifies and routes correspondence for later use
- Simple pricing model with no surprise fees
- Experienced staff
Features:
WEB PORTAL ARCHIVE
Web portal for convenient and secure access to your images and data. Includes a ten-year retention.
INDEXED IMAGE FEED
Data and image output is customized and securely transmitted for import to an existing document management system.
WORK QUEUES
A workflow management module for payments and correspondence.
CORRESPONDENCE
Store, index and work correspondence on line with access to all document images that are not directly associated with a payment.
USER ADMINISTRATION
Administrative module for Admins for user setup, maintenance and assignment of features and tasks for each user.
Contact MediStreams
| Toll Free: | (866) 836-2835 |
| Local: | (678) 397-1540 |
| Address: | 1230 Warsaw Road Roswell, GA 30076 |
| Email: | [email protected] |
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