Manual correspondence handling doesn’t just slow cash flow. It hides revenue. MediStreams automates payer correspondence indexing so your team can capture every dollar, respond faster, and reconcile with confidence.
From denials and audits to contract updates and fee schedule changes, payer correspondence is essential to getting paid. But most of it still arrives as paper or PDFs—and processing it manually eats up staff time, creates delays, and leads to missed revenue.
Download Info SheetWith MediStreams, scanned documents and digital correspondence flow seamlessly from lockboxes, payer portals, and emails into an intelligent workflow.
Our healthcare-specific platform uses advanced OCR and AI to categorize documents by type, route them to the right team, and deliver them directly into your EHR or document management system.
By automating correspondence workflows, healthcare providers:
MediStreams makes it easy to transform paper-heavy processes into clean, accurate digital workflows. With fast onboarding and no need to change your bank, you can eliminate bottlenecks and improve visibility across your revenue cycle.
Trusted by leading RCM vendors and revenue cycle management software companies.
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All indexed correspondence is archived digitally for 10 years, eliminating paper storage costs and providing audit-ready access. This archive supports compliance with healthcare clearinghouses and ensures easy retrieval for appeals, RAC audits, or payer disputes.
Our correspondence indexing solution supports 30+ categories, including denials, RAC audits, medical necessity letters, credentialing notices, and fee schedule changes. By automating medical billing correspondence, your team can process high volumes without adding staff.
Yes. MediStreams integrates with 500+ lockbox banks and delivers indexed files directly into leading systems like Epic, Cerner, and OnBase. We also support ANSI 835 file formats and clearinghouse-friendly exports.
By automating the classification and routing of non-ERA correspondence, MediStreams reduces delays and eliminates manual touchpoints. This ensures faster payment posting, audit response, and denial management.
Absolutely. MediStreams supports large healthcare systems, medical billing companies, and RCM vendors looking to reduce administrative costs, increase visibility, and streamline automation in revenue cycle management.
Yes. In addition to correspondence automation, MediStreams supports EOB conversion outsourcing, enabling providers to transition from paper to digital workflows and convert PDFs to 835 files for electronic posting.
Yes. Our full audit trail, access controls, and 10-year searchable archive meet HIPAA compliance standards and provide defensible documentation for RAC audits and payer appeals.
Implementation is fast and non-disruptive — often within weeks. There’s no need to change your current lockbox or clearinghouse partners. We handle setup, testing, and integration with minimal IT lift.
Medical correspondence such as denials, patient pre-certifications, and appeal letters are critical to the healthcare revenue cycle workflow. The challenge is where they are stored can be costly and may raise security concerns. All correspondence images received from the provider’s lockbox are loaded into the web portal. This provides the capability to work the correspondence electronically and route items to a user for appropriate tasks. Our web portal indexing tools allow document indexing by patient name, status, document type (appeal, denial, 1099, etc.) and others.
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| Toll Free: | (866) 836-2835 |
| Local: | (678) 397-1540 |
| Address: | 1230 Warsaw Road Roswell, GA 30076 |
| Email: | [email protected] |
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