MediStreams Indexed Correspondence:
Automating Medical Billing & Remittance Processing

Uncover Revenue Hiding in Your Correspondence

Manual correspondence handling doesn’t just slow cash flow. It hides revenue. MediStreams automates payer correspondence indexing so your team can capture every dollar, respond faster, and reconcile with confidence.

From denials and audits to contract updates and fee schedule changes, payer correspondence is essential to getting paid. But most of it still arrives as paper or PDFs—and processing it manually eats up staff time, creates delays, and leads to missed revenue.

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Submit the form below to download our Correspondence info sheet.

With MediStreams, scanned documents and digital correspondence flow seamlessly from lockboxes, payer portals, and emails into an intelligent workflow.

Our healthcare-specific platform uses advanced OCR and AI to categorize documents by type, route them to the right team, and deliver them directly into your EHR or document management system.

What You Can Expect

By automating correspondence workflows, healthcare providers:

  • Reduce manual sorting and paper handling by 90%
  • Improve speed of denial response and appeal tracking
  • Minimize risk of missed deadlines and lost documentation
  • Enable faster revenue recognition and audit readiness
  • Free up staff time for higher-value tasks

Key Capabilities

Automated Capture and Classification
  • Ingests PDFs, scanned mail, and lockbox remittance files
  • AI-powered OCR + NLP lifts payer, patient, and document type
  • 99% accuracy with 24-hour SLA
Smart Routing
  • Auto-categorizes into 30+ document types
  • Configurable routing by team, department, or user
  • Reduces delays and manual review
Searchable Archive and Compliance
  • Access 10 years of correspondence instantly
  • Search and filter by payer, patient, document type, or status
  • Includes full audit trail and original scanned image
Seamless Integration
  • Pushes files directly into Epic, Cerner, OnBase, and other systems
  • Custom exports available for practice management systems
  • Supports ANSI 835 and EDI file formats for reconciliation with PM and clearinghouse systems

Why Healthcare Leaders Choose MediStreams

“We uncovered $4M in missed payments after MediStreams re-indexed misfiled correspondence from our bank’s lockbox system. It has completely changed how we manage denials and audits.”

MediStreams makes it easy to transform paper-heavy processes into clean, accurate digital workflows. With fast onboarding and no need to change your bank, you can eliminate bottlenecks and improve visibility across your revenue cycle.

Trusted by leading RCM vendors and revenue cycle management software companies.

Explore Our Solution

Get a one-page overview of MediStreams’ Correspondence Automation solution — perfect for sharing with your team.

Download the Correspondence Data Sheet

Let us show you how fast you can go from buried correspondence to posted revenue.

Schedule a Demo

Frequently Asked Questions About MediStreams Indexed Correspondence

How long is correspondence data stored in MediStreams?

All indexed correspondence is archived digitally for 10 years, eliminating paper storage costs and providing audit-ready access. This archive supports compliance with healthcare clearinghouses and ensures easy retrieval for appeals, RAC audits, or payer disputes.

What types of payer correspondence can MediStreams handle?

Our correspondence indexing solution supports 30+ categories, including denials, RAC audits, medical necessity letters, credentialing notices, and fee schedule changes. By automating medical billing correspondence, your team can process high volumes without adding staff.

Can MediStreams integrate with my EHR and lockbox system?

Yes. MediStreams integrates with 500+ lockbox banks and delivers indexed files directly into leading systems like Epic, Cerner, and OnBase. We also support ANSI 835 file formats and clearinghouse-friendly exports.

How does MediStreams improve reconciliation and posting workflows?

By automating the classification and routing of non-ERA correspondence, MediStreams reduces delays and eliminates manual touchpoints. This ensures faster payment posting, audit response, and denial management.

Is this a good solution for hospital revenue cycle teams and RCM vendors?

Absolutely. MediStreams supports large healthcare systems, medical billing companies, and RCM vendors looking to reduce administrative costs, increase visibility, and streamline automation in revenue cycle management.

Can MediStreams help with EOB conversion and paper to 835 workflows?

Yes. In addition to correspondence automation, MediStreams supports EOB conversion outsourcing, enabling providers to transition from paper to digital workflows and convert PDFs to 835 files for electronic posting.

Does MediStreams support HIPAA compliance and audit readiness?

Yes. Our full audit trail, access controls, and 10-year searchable archive meet HIPAA compliance standards and provide defensible documentation for RAC audits and payer appeals.

How fast can I implement MediStreams Correspondence?

Implementation is fast and non-disruptive — often within weeks. There’s no need to change your current lockbox or clearinghouse partners. We handle setup, testing, and integration with minimal IT lift.

Correspondence

Index all non-payment correspondence in an organized manner

Medical correspondence such as denials, patient pre-certifications, and appeal letters are critical to the healthcare revenue cycle workflow. The challenge is where they are stored can be costly and may raise security concerns. All correspondence images received from the provider’s lockbox are loaded into the web portal. This provides the capability to work the correspondence electronically and route items to a user for appropriate tasks. Our web portal indexing tools allow document indexing by patient name, status, document type (appeal, denial, 1099, etc.) and others.

Key Benefits:

  • Reduces the need for confidential paper storage
  • Quickly identifies and routes correspondence for later use
  • Simple pricing model with no surprise fees
  • Experienced staff

Features:


WEB PORTAL ARCHIVE
Web portal for convenient and secure access to your images and data. Includes a ten-year retention.


INDEXED IMAGE FEED
Data and image output is customized and securely transmitted for import to an existing document management system.


WORK QUEUES
A workflow management module for payments and correspondence.


CORRESPONDENCE
Store, index and work correspondence on line with access to all document images that are not directly associated with a payment.


USER ADMINISTRATION
Administrative module for Admins for user setup, maintenance and assignment of features and tasks for each user.

Contact MediStreams

Toll Free: (866) 836-2835
Local: (678) 397-1540
Address: 1230 Warsaw Road
Roswell, GA 30076
Email: [email protected]
 
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