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MediStreams @ HFMA Southeast Summit

Hi everyone, Andrew Freeman of MediStreams here! I recently had the opportunity to attend the HFMA Southeast Summit, and let me tell you–it was an incredible experience. This event brought together some of the brightest minds in revenue cycle management (RCM), all focused on tackling the biggest challenges and opportunities in healthcare payments today.

At MediStreams, we don’t just provide automation solutions–we’re out in the market, talking with industry leaders, listening to our customers, and making sure we have our finger on the pulse of what’s happening in the RCM world. Here’s a rundown of what I learned and how MediStreams is helping providers stay ahead of the game.

Key Challenges in Revenue Cycle Management

1. Leveraging Technology & Automation

Automation was a hot topic at the summit, and for good reason. Chris Loftis from Orlando Health talked about how integrating AI-enabled his 17 analysts to do the work of 100 people, while Jamie Watson of Emory Healthcare highlighted how AI is changing the game for DRG appeals. The big takeaway? Automation isn’t about replacing jobs–it’s about shifting roles to more strategic, high-value work.

That’s exactly how we see it at MediStreams. Our automated solutions–like ERA reconciliation, cash posting, and lockbox services–help teams move beyond tedious manual tasks and focus on optimizing revenue cycles and improving financial performance.

2. Patient Financial Engagement & Transparency

We all know healthcare costs are confusing for patients. Leaders from WellStar, Baptist Health, and Tanner Health System emphasized how important it is to provide clear, upfront estimates and financial education. The problem? Current transparency laws often benefit payers, not patients.

At MediStreams, we’re committed to making financial transactions seamless and accurate, ensuring that providers can offer clear, timely information. Our automated solutions ensure accurate data capture, from PLBs to CARCs, and integrate with payment platforms to ensure accurate downstream secondary and patient billing.

3. Sustainable Growth & Payer Relations

Navigating payer relations has never been more challenging. With shrinking access and changing reimbursement models, providers need to boost efficiency without adding more complexity. AI pilots and benchmarking strategies were key topics of discussion, with a strong focus on long-term sustainability.

MediStreams helps by streamlining revenue cycle operations with automation that reduces errors, enhances reconciliation accuracy, and accelerates cash flow–helping healthcare organizations maintain financial stability despite market shifts.

The Role of Healthcare Consumerism

Katie Logan from KPMG had a fascinating session on patient-centered care. She talked about how leading companies like USAA, Costco, and Patagonia focus on customer experience, and how healthcare can learn from them. Personalization, empathy, and transparency are key.

MediStreams is aligned with this shift. We ensure that payments are easy, accurate, and frictionless, helping providers build trust and improve patient satisfaction.

Automation in Patient Access & Revenue Cycle

If there was one clear message from this summit, it was this: automation isn’t optional anymore–it’s essential. Leaders from Baptist Healthcare and Absolute Automations shared how automation is reducing eligibility denials, improving prior authorization processes, and increasing accuracy in claim verification.

At MediStreams, we’ve seen firsthand how automation can transform revenue cycle operations. Our solutions integrate with existing systems to reduce manual workloads, minimize errors, and provide real-time insights that keep revenue cycles running smoothly.

The Future of Healthcare Finance

Marc B. Scher, HFMA’s National Chair, reinforced the need for continuous innovation. Between disruptors, reimbursement pressures, and shifting regulations, it’s critical to stay ahead of industry changes. HFMA’s mission to restore trust and reduce friction in healthcare finance aligns perfectly with what we do at MediStreams.

By engaging with industry leaders and healthcare organizations, we ensure our solutions evolve to meet the latest financial and operational demands. Our presence at events like the HFMA Southeast Summit reflects our commitment to understanding and solving the real-world challenges providers face every day.

Why MediStreams?

Here’s why providers trust us with their revenue cycle automation:

• Seamless Integration: Works with all major PM, PAS, and RCM platforms
• Automated Processing: Eliminates manual intervention and improves accuracy
• Accelerated Cash Flow: Enhances financial stability through faster payments
• Enhanced Compliance: Keeps up with evolving regulations and security needs
• Customer-Centric Approach: Built for healthcare providers, by industry experts

Attending the HFMA Southeast Summit reinforced what we already knew–healthcare RCM is evolving, and automation is the key to staying ahead.

Let’s keep the conversation going! If you’re looking to simplify your revenue cycle and improve financial outcomes, let’s connect. Reach out today using this link and or visit www.medistreams.com to see how we can help you thrive in this ever-changing landscape.

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